How to mitigate chargebacks

Lynn Varnell Updated by Lynn Varnell

How to mitigate chargebacks.

  1. Your return policy is clear.
  2. Your business contact information is easily accessible.
  3. Respond to customers quickly.
  4. Product descriptions are clear and accurate.
  5. Swiped transactions with EMV chips are difficult to dispute.
  6. Keep your customers informed during the fulfillment process.
  7. Confirm the billing description that appears on the customer's statement is clear.

How did we do?

How do I respond to a dispute or chargeback?