TIN Matching - IRS TIN Validation
Required owner information
I can't connect my bank account
How to run a sale transaction
How to void a transaction
How to run a sale for an existing customer
How to do a refund transaction
Locating a previous transaction
What are the common transaction types?
How payouts display in a sub-merchant account.
Transaction Cutoff times
How to update your bank account
When do I get my deposits?
Passing on Processing Fees to Customers
Cardholder vs. Merchant Initiated
How to identify and reduce fraud in eCommerce environment
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- I need to reset my username
I need to reset my username
Updated by Kelly Cullum
I need to reset my username (or user name), how do I do that? Due to the sensitive information in your Jupiter account we ask that you email us at firstname.lastname@example.org with a few contact details.
- Business name (DBA)
- Owner name
- Business contact information
- This can be phone, address, and/or email we may have on file