Onboarding
Pending Ack
TIN Matching - IRS TIN Validation
Required owner information
I can't connect my bank account
Login
Transactions
How to run a sale transaction
How to void a transaction
How to run a sale for an existing customer
How to do a refund transaction
Locating a previous transaction
What are the common transaction types?
Transactions screen
Customers
Payouts
How payouts display in a sub-merchant account.
Transaction Cutoff times
How to update your bank account
When do I get my deposits?
Developers
Passing on Processing Fees to Customers
Cardholder vs. Merchant Initiated
How to identify and reduce fraud in eCommerce environment
PCI Compliance
Chargebacks
Reporting
Users
Accounts
- All Categories
- Onboarding
- Pending Ack
Pending Ack
What does it mean when my account status is 'Pending Ack'?
This means you need to agree to the Terms and Conditions to complete your application process and submit for approval.
Not sure where to go? Here's how in a few simple steps:
- Login to your Jupiter account and click on 'Accounts'
- Click 'submit'
- Scroll to the bottom of the screen select check the box to acknowledge then click 'Submit for Approval.'
- You are all set! You will be notified as soon as your account has been reviewed.
