Onboarding
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TIN Matching - IRS TIN Validation
Required owner information
I can't connect my bank account
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Transactions
How to run a sale transaction
How to void a transaction
How to run a sale for an existing customer
How to do a refund transaction
Locating a previous transaction
What are the common transaction types?
Transactions screen
Customers
Payouts
How payouts display in a sub-merchant account.
Transaction Cutoff times
How to update your bank account
When do I get my deposits?
Developers
Passing on Processing Fees to Customers
Cardholder vs. Merchant Initiated
How to identify and reduce fraud in eCommerce environment
PCI Compliance
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- Transactions
- How to run a sale transaction
How to run a sale transaction
How to run a sale transaction
Instructions on how to complete a sale transaction in the Jupiter virtual terminal
- Login
- Click Virtual Terminal on the left hand navigation menu.
- In the Customer field select New Customer if this is for a customer you haven't created a record for yet. Otherwise, select or search for the customer.
- Once you have the customer selected click ellipsis on right and select charge.
- The result of the transaction will display in the upper right corner of your screen.
