Onboarding
Pending Ack
TIN Matching - IRS TIN Validation
Required owner information
I can't connect my bank account
Login
Transactions
How to run a sale transaction
How to void a transaction
How to run a sale for an existing customer
How to do a refund transaction
Locating a previous transaction
What are the common transaction types?
Transactions screen
Customers
Payouts
How payouts display in a sub-merchant account.
Transaction Cutoff times
How to update your bank account
DDA Update - Dynamic Payout
Developers
Passing on Processing Fees to Customers
Cardholder vs. Merchant Initiated
How to identify and reduce fraud in eCommerce environment
PCI Compliance
Chargebacks
Reporting
Users
Accounts
- All Categories
- Transactions
- Locating a previous transaction
Locating a previous transaction
Locating a previous transaction
Go to the Jupiter menu and select transactions. From there you may search for transactions by ID, Date, Payment Method, Reference ID, Description, Billing Name, Amount, Type, Processing, and Submerchant. For example, enter 'Tom' under billing name to see all transactions with Tom in the billing name.
