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Onboarding
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TIN Matching - IRS TIN Validation
Required owner information
I can't connect my bank account
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Transactions
How to run a sale transaction
How to void a transaction
How to run a sale for an existing customer
How to do a refund transaction
Locating a previous transaction
What are the common transaction types?
Processing AKA Reports
Customers
Payouts
How payouts display in a sub-merchant account.
Transaction Cutoff times
How to update your bank account
When do I get my deposits?
Developers
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Reset password
How to reset your password. Visit the backoffice url at https://backoffice.jupiterhq.com/login. Click on "Forgot Password". Input the email address that is linked to your user account and click "Next…
