Pending Ack

TIN Matching - IRS TIN Validation

Required owner information

I can't connect my bank account

Reset password

I need to reset my username

How to run a sale transaction

How to void a transaction

How to run a sale for an existing customer

How to do a refund transaction

Locating a previous transaction

What are the common transaction types?

Transactions screen

How to create a new customer from a transaction

How to create a new customer

How payouts display in a sub-merchant account.

Transaction Cutoff times

How to update your bank account

DDA Update - Dynamic Payout

Passing on Processing Fees to Customers

Cardholder vs. Merchant Initiated

How to identify and reduce fraud in eCommerce environment

How to mitigate chargebacks

How do I respond to a dispute or chargeback?

Payouts Report

Fees Report

Settlement Report

How to add a user

User Type Descriptions

How to add a location

Who is Processing Strategies LLC and what is a 1099K?

Why can't I see my account details?

How do I disconnect my bank data from Jupiter?