Onboarding
Pending Ack
What does it mean when my account status is 'Pending Ack'? This means you need to agree to the Terms and Conditions to complete your application process and submit for approval. Not sure where to go?…
TIN Matching - IRS TIN Validation
What is IRS TIN Validation? In 2008, the US Congress passed the Housing and Economic Recovery Act. This legislation contains a new federal regulation created to help the IRS identify under reported s…
Required owner information
Beneficial Ownership. According to the FinCEN legislation, the Beneficial Ownership Rule states “a bank must establish and maintain written procedures that are reasonably designed to identify and ver…
I can't connect my bank account
How to verify your bank account if you are unable to connect with your bank credentials. In the Jupiter onboarding process, click "Continue" from the Merchant Information page. Click "Connect Account…
