Transactions

How to run a sale transaction

How to run a sale transaction. Instructions on how to complete a sale transaction in the Jupiter virtual terminal Sign in with your email and password. Click Virtual Terminal on the left hand navigat…

Lynn Varnell
Updated 10 months ago by Lynn Varnell

How to void a transaction

How to void a transaction. Instructions on how to complete a void transaction in the Jupiter virtual terminal. Click on Transactions in the menu bar. Search for the transaction and look for the three…

Lynn Varnell
Updated 3 months ago by Lynn Varnell

How to run a sale for an existing customer

Performing a sale transaction for an existing customer (card on file). Sign in with your email and password. Click Customers on the left hand navigation menu. Use search bar at the top to locate your…

Lynn Varnell
Updated 2 years ago by Lynn Varnell

How to do a refund transaction

How to refund a transaction. Instructions on how to refund a transaction in the Jupiter virtual terminal. Go to Transactions in the menu bar. Find the transaction you wish to refund and select the th…

Lynn Varnell
Updated 3 months ago by Lynn Varnell

Locating a previous transaction

Locating a previous transaction. Go to the Jupiter menu and select transactions. From there you may search for transactions by ID, Date, Payment Method, Reference ID, Description, Billing Name, Amoun…

Lynn Varnell
Updated 10 months ago by Lynn Varnell

What are the common transaction types?

What are the common transaction types? Capture - This captures the amount on the cardholder's account and prevents it from being allocated elsewhere but does not include the act of transferring the f…

Lynn Varnell
Updated 10 months ago by Lynn Varnell

Processing AKA Reports

Everything transactions and deposits are in Processing. Need to reconcile, review, or just need double check a transaction? Those details can be found in our Processing section. Broken into three opt…

Kelly Cullum
Updated 6 months ago by Kelly Cullum

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