Transactions
How to run a sale transaction
How to run a sale transaction. Instructions on how to complete a sale transaction in the Jupiter virtual terminal Login. Click Virtual Terminal on the left hand navigation menu. In the Customer field…
How to void a transaction
How to void a transaction. See Transactions screen tutorial.
How to run a sale for an existing customer
Performing a sale transaction for an existing customer (card on file). Login. Click Customers on the left hand navigation menu. Use search bar at the top to locate your Customer. You can search for y…
How to do a refund transaction
How to refund a transaction. Instructions on how to refund a transaction in the Jupiter virtual terminal. Go to Transactions in the menu bar. Find the transaction you wish to refund and select the th…
Locating a previous transaction
Locating a previous transaction. Go to the Jupiter menu and select transactions. From there you may search for transactions by ID, Date, Payment Method, Reference ID, Description, Billing Name, Amoun…
What are the common transaction types?
What are the common transaction types? Capture - This captures the amount on the cardholder's account and prevents it from being allocated elsewhere but does not include the act of transferring the f…
Transactions screen
Transactions - what is it? Need to review, refund, void or double check a transaction? Those details can be found in Transactions in the left navigation bar. Once you locate the transactions you are…
